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Terms Of Use &
Conditions Of Sale

Please read these terms of use and conditions af sale completely and thoroughly before placing an order. Do not place an order unless you understand these terms of use and conditions of sale and agree to abide by them. MEL BOTERI, LLC reserves the right to amend or modify these terms of use and conditions of sale at any time at its sole discretion.

 

OVERVIEW

This website is operated by Mel Boteri. Throughout the site, the terms “we”, “us” and “our” refer to Mel Boteri. Mel Boteri offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Mel Boteri, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Mel Boteri and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Georgia, USA.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at melanie@melboteri.com.

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Return &
Warranty Policy 

Returning an item is easy with Mel Boteri.  If you have ANY questions about our process, please email customerservice@melboteri.com or call +1.404.259.9196 prior to placing your order.

We know you will love your MEL BOTERI, LLC accessories. However, if for any reason you are unhappy with your order, you may return your piece(s) within 7 business days of receiving the product(s). Contact customerservice@melboteri.com, and please reference your order number so that we can get back to you promptly. All accessories must be unused, in the original packaging, and in the condition in which you received them.

RETURNS

Your refund will be credited (less shipping) to the original purchaser's credit card once you have returned your item(s) and they have been inspected and approved for a refund.  If your order has been sent to a destination within the US, all sales taxes will be refunded.  Outside of the US, custom duties and sales taxes are non-refundable through Mel Boteri, LLC. However, you may be able to recover these by contacting your local customs bureau directly.  
 

You can return your order by either visiting our showroom (please call +1.404.259.9196 to set up an appointment), scheduling a pick-up (if you are in the Atlanta area) or by shipping the product(s) to our showroom using the pre-paid Fedex shipping label emailed to you. For the nearest Fedex drop-off location, please visit http://www.fedex.com/locate/index.html?#start 

Please note that card refunds may take up to 10 business days for your bank to complete, depending on their processing time.  This can vary greatly between card issuers, and unfortunately we are unable to influence this.

APPROVAL PROCESS FOR RETURNS

Customer is responsible for inspecting merchandise upon receipt. Customer shall notify MEL BOTERI, LLC in writing WITHIN 7 DAYS OF CUSTOMER’S RECEIPT OF THE MERCHANDISE of any claims for damages resulting from any defect in the merchandise discovered by Customer, including, without limitation, claims related to shortages, quality, or specification. MEL BOTERI, LLC shall not be responsible for shortages when shipments are directed to a third party other than Customer. UNDER NO CIRCUMSTANCES WILL SELLER ACCEPT CLAIMS OR RETURNS OF MERCHANDISE WHICH HAS BEEN ALTERED OR MODIFIED IN ANY MANNER (DYED, PRINTED, EMBROIDERED, RELABELED OR THE LIKE). MEL BOTERI, LLC shall not be responsible for fallout or loss which occurs during the garment dye process. MEL BOTERI, LLC urges Customer to periodically test the merchandise for dyability, printability and other decoration techniques.
 

PERSONALIZED (MONOGRAMMED) ITEMS 
Personalized items are not available for returns or exchanges, unless in the event there is an error on the part of Mel Boteri, LLC i.e; misspelling


365 DAY LIMITED HANDBAG WARRANTY
All MEL BOTERI, LLC handbags are warranted against defects in material or workmanship for a period of three hundred sixty-five (365) days from the date of purchase. When possible, we will repair damages caused by a defect in workmanship within the 365-day warranty period. Valid claims will receive credit toward exchange of the MEL BOTERI, LLC product in the amount of the original purchase amount. Defective items will not be returned to customer. Certain conditions may invalidate warranty coverage. By way of example, but not all inclusive, MEL BOTERI, LLC will not issue replacement product or credit for returned accessories that have experienced: excessive wear, any type of abuse or mistreatment, damage to leather or other materials caused by lack of proper maintenance, damages arising from any alteration, service, or repair performed by any other party other than MEL BOTERI, LLC. Manufacturer’s defects and validity of all claims will be determined by MEL BOTERI, LLC in its sole discretion. Please contact us at customerservice@melboteri.com or call +1.404.259.9196.
 

DISCLAIMER OF WARRANTIES
EXCEPT AS DESCRIBED ABOVE, MEL BOTERI, LLC HEREBY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. ALL SUCH WARRANTIES ARE HEREBY DISCLAIMED AND EXCLUDED FROM ANY AND ALL TRANSACTIONS BETWEEN CUSTOMER AND MEL BOTERI, LLC AND SHALL NOT APPLY TO THE MERCHANDISE SOLD BY MEL BOTERI, LLC.
 

LIMITATION ON LIABILITY
CUSTOMER ACKNOWLEDGES THAT MEL BOTERI, LLC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR OTHER INTANGIBLE LOSSES (EVEN IF MEL BOTERI, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), OR PERSONAL INJURIES OR DEATH RESULTING FROM USE OR SALE OF THE MEL BOTERI, LLC’S MERCHANDISE.

For any questions about this policy, please email info@melboteri.com

 

Security &
Privacy Policy 

MEL BOTERI, LLC honors the privacy of our customers and email list members. Our ultimate agenda for collecting your information is to enhance your shopping experience. This privacy policy is intended to assist you in understanding what information we gather about you when you visit this website, how we use that information, and the safeguards we have in place for that information.

 

MEL BOTERI, LLC honors the privacy of our customers and email list members. Our ultimate agenda for collecting your information is to enhance your shopping experience. This privacy policy is intended to assist you in understanding what information we gather about you when you visit this website, how we use that information, and the safeguards we have in place for that information

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.melboteri.com (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at melanie@melboteri.com or by mail using the details provided below:

Mel Boteri
[Re: Privacy Compliance Officer]
4880 Lower Roswell Road, Suite 165 #303, Atlanta Georgia US 30068

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Borrowing your Boteri 

Here are some key guidelines to assist you in the borrowing process, but please be sure to review our full Borrowing Terms & Conditions below:

    • Each handbag is professionally cleaned with each return. Your rental will therefore arrive in pristine condition, but in the case of any defects that cannot be cleaned/repaired these will be clearly noted in your rental kit. 
    • See complete shipping & return details below. You will also receive step by step return instructions in your rental kit when you receive your handbag.
    • Our handbags get booked fast, so if you see an accessory you would like to borrow please reserve it on the respective calendar as soon as possible. 
    • Don't worry about keeping track of when your handbag is due. We will send you an email alert to remind you, so you can fully enjoy the time you have together with your handbag!
    • Love the item!? Contact your account rep about special pricing on sample purchases!!

BORROW SHIPPING DETAILS

The shipping cost for your rental will be determined by the total value of your order. For orders less than $300, standard domestic (US) shipping is $10. For orders greater than $300, standard domestic (US) shipping is FREE. Standard domestic (US) shipping includes ground delivery services only with delivery within 3-5 business days. We do not currently offer our borrowing program internationally (outside of the US). 


BORROW RETURN DETAILS

If are unhappy with your rental item, we will gladly return it for a full credit card refund (less shipping). Please ensure that all original tags are still attached to the item(s) as refunds will not be granted for items with removed tags. Refunds will be accepted for items shipped back and in transit for return within 2 (two) business days of delivery. 

Please note that card refunds may take up to 10 business days for your bank to complete, depending on their processing time.  This can vary greatly between card issuers, and unfortunately we are unable to influence this.

 

BORROWING TERMS & CONDITIONS

1. Acceptance of Terms and Conditions

These Borrowing Terms & Conditions govern your use of the Mel Boteri, LLC lending service (the "Service"). For additional Terms Of Use & Conditions of Sale which govern the Mel Boteri, LLC website (the "Site") as a whole, please visit this page: Terms of Use & Conditions of Sale.

By joining our email list, you acknowledge and represent that you have read and understand these Borrowing Terms & Conditions and that they become a binding agreement ("Agreement") between you and Mel Boteri, LLC, you agree to receive all communications from Mel Boteri, LLC under this Agreement electronically via email, you agree to keep your current email address updated under your profile on the Site at all times and you agree that you will be deemed to have received any notice we send to that email address. By visiting or browsing the Site, you accept these Borrowing Terms & Conditions and any modifications made to them from time to time.


2. Modifications to Terms & Conditions

Mel Boteri, LLC ("Mel Boteri, LLC," "Mel Boteri," "we," "us," and "our") reserves the right, to change or terminate this Agreement. Please check this section of the Site before using the Borrow Your Boteri Service to determine whether a change has been made to these Borrowing Terms & Conditions. If you do not agree to any changes in the Borrowing Terms & Conditions as they may occur, please arrange to terminate your account by (a) notifying Mel Boteri of your unwillingness to accept the changes to the Terms & Conditions by emailing customerservice@melboteri.com or calling us at 1-404-259-9196; and by (b) immediately returning all outstanding items and discontinuing your use of the Service and the Site.


3. The Borrow Your Boteri Service

The Borrow Your Boteri Service allows registered and approved members to access this reserved portion of the Site and borrow products from Mel Boteri in accordance with these Terms & Conditions. Members also agree to comply with any terms, conditions, or policies that Mel Boteri may provide to users from time to time on the site. The member can choose products to borrow from our selection online, and have them shipped to the member's address (which currently must be a US address), all of this with no limits on the number of times a member can borrow. However, we reserve the right to ask for a deposit and/or limit the number of items that a member may borrow at any time and/or to require the return of any or all borrowed items in your possession at any time and in our sole discretion.

The current daily, weekly and monthly borrowing rates are outlined in detail on the Site. By accepting the borrowing rates and borrowing period, you are acknowledging that Mel Boteri, LLC retains full ownership rights of the handbags and/or accessories borrowed.

The current shipping policies governing the delivery and return of products are also detailed on the Site. Delivery time for products you have selected to borrow may vary based upon (a) inventory availability, (b) your delivery address, (c) when you place an order, and (d) other circumstances impacting delivery. Accordingly, Mel Boteri makes no guarantees as to actual delivery time. We will send you an email letting you know when your product is shipped. The borrowing period begins the date of Fedex delivery scan. The risk of loss for items shipped passes to you upon delivery by Fedex. All Fedex confirmed deliveries are the sole responsibility of the recipient. If you are unable to locate a confirmed delivery, you are required to contact Mel Boteri immediately to place an investigation with Fedex and to temporarily suspend the borrowing period. Until the results of the investigation are received, we are not able to proceed with the resolution of a lost item.

If you return an item with excessive or abusive damage exceeding normal wear and tear, as determined by Mel Boteri in its sole discretion, you agree that Mel Boteri may charge your credit card and collect the full retail price for such an item. You are also responsible in the event of a theft or loss of an item and therefore you will be responsible for the full retail price immediately upon notification of the loss of the item. Mel Boteri reserves the right to close your account at any time if we notice multiple cases of excessive damage or abuse to the items you have borrowed.


4. Becoming a Member and Obtaining an Account

Before you can be approved to begin use of the Service, you must register through the Site to obtain an account. You represent and warrant that you are at least 18 years of age or older, or visiting the site under the supervision of a parent or guardian before registering for an account. You agree to provide true, accurate, current and complete information about yourself as prompted by the Site's registration form, and you agree to maintain and promptly update the Personal Information section of the site to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have any reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your Account and refuse to offer you any and all current or future use of the Service and the Site. 

Each time you use a Login ID and Password, you will be deemed authorized to access and use the site in a manner consistent with the terms of use of this Agreement. You will be solely responsible for all access to and use of this site by anyone using the Login ID and Password originally assigned to you, whether or not such access to and uses of this site is actually authorized by you. You shall immediately contact MEL BOTERI, LLC in the case of any unauthorized use of your Login ID and/or Password or any other breach of this site’s security by emailing us at info@melboteri.com or by calling +1.404.259.9196.


5. Termination

You agree that we, in our sole discretion, may terminate your password, Account, or use of the Service or the Site for any reason and without prior notice. Also, we may, in our sole discretion and at any time, discontinue providing the Service or the Site, or any part thereof, with or without prior notice. Further, you agree that we will not be liable to you or any third-party for any suspension or termination of your password, Account, or use of the Service or the Site. 

 

Questions and Comments
Thank you for reading and agreeing to these Borrowing Terms & Conditions. 


Please direct any questions or comments regarding the Borrowing Terms & Conditions by electronic mail to info@melboteri.com or by standard mail to MEL BOTERI, LLC at the following address:

Mel Boteri, LLC
4880 Lower Roswell Road
Ste 165 #303
Marietta, GA 30068 USA